Hitchens’s Razor: Sourcing Ground Truth Amidst an Info-demic

As information-sharing technology continues to innovate, the speed at which information is spread is only getting faster. Yet, with that speed comes unprecedented and newfound accountability; How do we ensure that the speed at which information is spread is not conflated with accuracy? An increasingly popular topic at the crux of this issue is the

Read More...

Brexit Finally Happened and Here’s What You Should Know

A year ago, Brexit was an idea still six weeks in the future and Premise asked 200 contributors their thoughts on the negotiations at the time, their confidence in the Prime Minister to deliver a Deal Brexit as well as other questions in advance of the March 29 deadline. The British people were facing an

Read More...

Primary Research: What’s it All About?

Typically, research can be broken down into two separate categories that define the source of the information being provided. Primary and secondary research are terms used to define the ways to obtain information, primary by means of gathering information directly from the source and secondary being gained by means of obtaining information that has been

Read More...

Will You Accept this Rose?

Come February 14 people in the United States and around the world are sharing their love with flowers, candy and other products from consumer goods companies. Every Valentine’s Day consumers spend a significant chunk of change in the United States on Valentine’s Day, and this year seems to be no different—the NRF is predicting record

Read More...

What vs. Why: How to Gather the Right Data to Drive Business Decisions

Essentially the difference between qualitative and quantitative data is the difference between asking “what” and asking “why.” Quantitative data provides the numbers–for example, how many people purchased an item within a specified time period from a specific vendor. Qualitative data can help to explain why those consumers bought that item instead of a similar item

Read More...

How to Define and Measure the Customer Experience

Defining the Customer Experience (CX) Experts at Convince and Convert define customer experience as the “combined interactions a customer has with your brand.” These interactions span the entire customer journey from individual consumer touchpoints to customer engagement channels (i.e. chatbots, social media, email, etc.). Customer experience is subjective, which makes achieving a unanimously positive customer

Read More...

7 Tips for Designing a Great Survey

Surveys are a great way to gather reliable and usable data. They can provide valuable insight into almost any topic. When you create a survey you should always go through a few rounds of edits and testing to ensure the survey design is appropriate. Here are a few tips to help you design your next

Read More...