Country Support Specialist Spotlight: Mark Anthony Pangilinan

Country Support Specialist Spotlight: Mark Anthony Pangilinan


Our global workforce plays a huge role in our ability to manage hundreds of networks and thousands of Contributors across the globe. In an effort to share more about what our Global Workforce (which includes our Country Support Specialists (CSSs) and regional managers) does for Premise.

This month in our spotlight series we are happy to introduce you to our CSS in Davao City in the southern Philippines, Mark Anthony Pangilinan. Read our interview with Mark to learn more about his experience with Premise.

Where do you live?

I currently live in Davao City, Philippines but I was born and raised in Zamboanga City, Philippines.

What is your background?

I studied management at Ateneo De Zamboanga University, but I haven’t gotten the chance to go back and finish my college degree just yet.

How did you find Premise?

While I was searching and browsing for online jobs, a Premise ad appeared on my Facebook feed. I was really interested in the idea of earning money by just using my smartphone!

What do you do for Premise?

I have been a constant Contributor at Premise since September 2017 completing high-paying tasks and surveys. When I was asked last December to become a Country Support Specialist, I did not hesitate to grab the opportunity! Now, I get to recruit new Contributors, manage Facebook inquiries, help complete translations and create new posts to encourage users to engage with the app.

 

“Along with the rest of the Philippines team, Mark very enthusiastically and patiently teaches me about the critical ethnic, linguistic and religious diversity across the Philippines,” says SE Asia Regional Campaign Manager Samantha Hubner. “Understanding the geography of this diversity is key, both in how we represent our data to clients as well as in deciding our methodologies and best practices in data collection.”   

 

How long have you worked for Premise?

I have been working with Premise for about a year and a half.

What did you do before you started working for Premise?

I was a promotional merchandiser in a hardware store for about five years.

What has been your experience with Premise?

Working with Premise has been a truly unforgettable experience. I am able to manage users as they complete tasks and assist them by equipping them with the tools they need. Most of all, I love the experience of dealing with tons of different but great people. When we all cooperate and go out to complete our respective tasks, it’s a priceless feeling of leadership and camaraderie. I was even able to start my own business because of the lessons learned I at Premise, which now allows me to provide better for my family.

What do you enjoy most about working for Premise?

What I enjoy about working with Premise the most is that you can work on your own time, with no stressful timecards! I feel like I’m truly in control of my time. As a result, I get the chance to have more time with my family and friends. Premise also challenges and helps me to understand my city, country, and culture better as well.

What is your biggest challenge working as a CSS?

The biggest challenge for me is to rise to the challenge of every responsibility I am given…. We have a wide range of responsibilities as CSSs, so it can be tough to keep up.

How do you work with team members that are in other countries?

I’m able to communicate with them through Slack and Google Hangouts. The Growth and Global Workforce teams are always so helpful in many ways by giving me new ideas and concepts with my Facebook posts.

What has been your proudest moment working for Premise?

Well the proudest moment for me was during the healthcare project with the Bill and Melinda Gates Foundation because it felt like I was really making a difference as the one in charge. I worked hard making sure that users were able to provide quality surveys and feedback to Premise. I interacted with many doctors and staff through interviews, and I felt like I was truly representing Premise in the Philippines. It was an amazing feeling!

What have you learned while working at Premise?

The most important thing that I have learned working with Premise is to be professional in dealing with different kinds of people, even if it gets frustrating sometimes.

What do you like to do in your free time?

I spend my free time thinking about how to be productive each and every day!

What is an interesting or fun fact about yourself?

What can I say? I love nature, climbing, trekking and camping. A fun fact about me is that I have a good sense of humor,  everyone around me loves it. (Especially Samantha!) I love to challenge myself to do better each day.

 

If you are interested in learning more about what Premise does and why our global workforce is critical to our operations, visit www.premise.com. Or if you are interested in becoming a Premise Contributor, download the app from either the Google Play Store.