Country Support Specialist Spotlight: Daria

Country Support Specialist Spotlight: Daria


We are continuing our global workforce spotlight series (which includes our country support specialists (CSS’s) and country managers) with Daria. 

Our global workforce plays a huge role in our ability to manage hundreds of networks and thousands of Contributors across the globe. We asked Daria a few questions so that you can get to know her and her work with Premise. Here is what she had to say:

Where do you live?

I live in Kyiv, Ukraine.

What is your background?

My first degree is in linguistics, and the second one is an MBA.

How did you find Premise?

I was looking for some new projects and found an ad that looked interesting to me.

What do you do for Premise?

I’m responsible for user support, recruitment and engagement in Ukraine. Also, I do QC (quality control).

How long have you worked for Premise?

I have been working for Premise for about a year and a half.

What did you do before you started working for Premise?

I worked at a school, an IT company and then managed some freelance projects.

What has been your experience with Premise?

It has been a breath of fresh air. A multicultural team is something that I’ve always dreamt about. It encourages me to learn more about different countries, their cultures, and way of life. So with Premise, I always have to discover something new to improve myself.

What do you enjoy most about working for Premise?

I enjoy the idea and values of Premise. The desire of the Rothschilds the first to know the news gave birth to the famous quote “The one who owns the information, owns the world.” It’s one of my favorite quotes. At Premise, we collect ground-level insights and I believe this information will be steered on the right course and will help make our planet better. It’s a big honor for me to be a part of this. As for my work, I have diverse tasks and projects, so I never get bored. Besides, communication with people from different countries helps me improve my cultural awareness.

What is your biggest challenge working as a CSS?

Working as a CSS requires lots of interaction with users. All people are different and you should always try to find a key to their hearts and thoughts to help solve their problems in the most comfortable way. But I can’t say that it’s the biggest challenge for me, I believe I will have some in the future. 🙂

How do you work with team members that are in other countries?

We use Slack for chatting and Google Hangouts for calls.

What has been your proudest moment working for Premise?

I’m proud to be a part of the team. Every day we do lots of good things and can be proud of what we do. But since I’m a maximalist, I believe that this should be something groundbreaking, so this moment is yet to come for me!

What have you learned while working at Premise?

Teamwork teaches us to be responsible.

What do you like to do in your free time?

I like music, discovering new places, doing sports, reading, driving and lots of other things that I’ve never tried and that can make my life exciting.

What is an interesting or fun fact about yourself?

I played for Ukraine women’s national U-19 football team. After graduating from school, I had to make a decision: to choose education or continue playing football professionally. I chose the first option. Sometimes I regret because фердуешсы is something without what I can’t imagine my life. Having graduated from the University, I worked at school and I believe it is one of the best professions in the world. But unfortunately, it’s underestimated in my country. If teachers had better working conditions and salaries, I would definitely work in this field! 

If you are interested in learning more about what Premise does and why our global workforce is critical to our operations, visit www.premise.com. Or if you are interested in becoming a Premise Contributor, download the App from either the Google Play Store.